Create Jira Ticket
Something went wrong.
This idea cannot be sent to Jira.
This idea cannot be sent to Jira.
Radically rethinking how we segment people who use services (tweet chat)
by
Ideas from Tweet chat
|
Mar 18, 2022
|
in Making elective service recovery fair, inclusive and accessible challenge
|
Midlands
How do we segment people who use or services are we (do ing this in co-production with them) It's time to radically rethink what we are currently do-ing.
Please see the attachment below
Here is the original link to the tweet: Helen Bevan on Twitter: "#SolvingTogether A6: New ideas to think about for a different future 2) Radically rethinking how we segment people who use services (do-ing this in co-production with them) https://t.co/yxBUc3dUEk" / Twitter
Is your idea a commercial offer , or does it have the potential to be a commercial offer?
Unsure
Which part of the pathway does your idea focus on?
All parts if the pathway
Thank you for supporting the #SolvingTogether crowdsourcing for elective care recovery by sharing your idea.
Every single idea and comment has been reviewed by more than 30 champions who are supporting this work, led by regional NHS leads, including people lived experience, national clinical directors, experts in health inequalities and system improvers.
The champions supported the theming of the ideas and identified three Big Ideas. These three Big Ideas are now being developed to be prototyped and tested.
Your idea contributed to the creation of Big Idea 1b.
Managing my own care journey, with support if I need it: We heard through the crowdsourcing that people who are waiting for the decision to be admitted for elective care say that they want more control or power over what is happening to them. They say they want to know what is going on and have more knowledge and control over when things are going to happen to them. They want to be prepared.
The focus for this big idea includes three elements: 1a. creating a hybrid contact service; 1b. developing a digital pre-consultation solution; and 1c making waiting time valuable.
For more information about the other two Big Ideas, please visit https://solvingtogether.crowdicity.com/
Thank you for Solving Together.
Users tagged: