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Medical staff to be able to raise concerns without fear of backlash.
If hospital staff see a certain area covered by a GP surgery has more people coming in critical from manageable conditions then that should trigger an investigation, RD&E nurse: 'When people come in critical from manageable conditions we joke are they from Honiton' why hasn't this been addressed, why hasn't this situation been raised, if so why did it not trigger someone at NHS England to look in to the complaints against Honiton surgery to see the pattern of what's going on? If many people are experiencing the same sort of thing this will be evident in the patient complaints and medical staff experience.
Is your idea a commercial offer , or does it have the potential to be a commercial offer?
No
Which part of the pathway does your idea focus on?
All parts of the pathway
If this is a obvious trend then to the point where it becomes obvious to front line staff then I agree this is something that should be addressed. That can only be done if that data is being collected somewhere and can be shared and reviewed. I don't know to what extent this is currently done within systems but I would say that it is something that should certainly be looked into as part of managing a whole care system. If one area is causing extra demand on hospital services the causes behind that should be examined.
It is always good to maintain an overview and information and insight is always useful for starting conversations.